Each Chartis member is assigned a Development Leader as part of their on-boarding process. The Development Leader is a senior member in the firm who establishes and maintains an on-going relationship with that member to chart a course for growth and success at the firm.
Performance Management
Feedback is an important part of growth and learning. Chartis members receive project reviews at the conclusion of each engagement and comprehensive performance reviews semi-annually. These reviews serve both to offer insight and tools to each member to facilitate skill development and to provide career advancement direction. Chartis members are reviewed against a spectrum of performance criteria that address: Critical Thinking, Analytics, Client Service, Work and Team Management and Firm Development.
Training and Continuing Education
As part of our commitment to professional development, Chartis offers a comprehensive training curriculum to enhance the consulting skills of its members that includes a new hire training program and regularly scheduled continuing education sessions throughout the year. Chartis members are also encouraged to attend seminars and take outside courses that address their individual professional development objectives.
Firm Development
In addition to day-to-day client activities, all Chartis members contribute to the development and growth of the firm by participating in internal strategic planning and operational initiatives in areas such as knowledge management, recruiting, forums development, product development, training and education. In this way, all Chartis members - from Analysts through Managing Directors - are involved and vested in shaping the firm.
Member Profile: Amanda
Why did you join Chartis?
I was drawn in by the people that I met throughout my interview process. We shared a common passion for healthcare. I can distinctly remember a moment during one of my interviews when I thought to myself, "I don't want this interview to end - I want to keep having this conversation with this person." That pretty much sums it up.
What keeps you at Chartis?
At Chartis, I find myself challenged each day to be the best version of myself. I appreciate the important work our clients do and the unique challenges they face, and I am compelled to be more thoughtful and creative in problem-solving and to strive to be impeccable with my contribution. The lifestyle at Chartis is not without its challenges -
but they are more than mitigated by doing work that inspires me with people I am inspired by.
How has professional development helped you in your career at Chartis?
I came to Chartis with what I think of as a "relevantly irrelevant" background. My experience in healthcare as a clinician certainly affords me a valuable perspective. However, it is a significant transition to move from direct patient care to healthcare system management. The professional development process has provided the support I needed to weather that transition. Chartis truly "walks the talk" of professional development. My development leader and my project managers have worked closely with me to identify my areas for development, appropriately prioritize them, and determine an action plan that allows me to grow professionally.
What training have you received at Chartis and how has it benefited you?
Primarily, the formalized training I have received at Chartis has centered on analytics and software tools. While I thought of myself as fairly literate in Excel prior to joining Chartis, I now know that I had no idea! I have greatly expanded my facility with database tools, like Excel and Access, and maximizing how I can use them to better assess and understand our clients' needs.
Going forward, I am excited to be part of the Training & Education team for the Analysts, Associate Consultants and Consultants (which at Chartis we call the Caucus). We are tasked with staying abreast of the training needs of the Caucus, including quantitative skills but also "softer" skills around communication and influence,
to ensure that they are met. It's a testament to Chartis's commitment
to development and training that this group exists and is so fully supported.
Education
BA, Rice University, Philosophy & Managerial Studies
MSN, Yale University School of Nursing, Nurse-Midwifery
MBA, Yale University School of Management
