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Few would dispute that health care should be provided in seamless, well integrated clinical care environments that provide
patient-centered care, educate trainees, and conduct research into a particular disease or episode of care. Yet there are
relatively few examples of successful or sustained clinical integration, either in the community setting or in academic health
centers (AHCs). This article, published in Academic Medicine, addresses why AHCs have not made better progress in developing
integrated centers of clinical care. Steve Levin, a Director at The Chartis Group, along with executives from Emory University
and Emory’s Woodruff Health Sciences Center, characterize two fundamental types of integration that have evolved within the AHC
setting: lateral and vertical. The vast majority of examples of clinical integration, whether lateral or vertical, fail to
integrate essential administrative and financial functions, which has significant consequences for providing seamless,
patient-centered care. The article identifies the emergence of several new examples of vertical clinical integration that also
integrate administrative and financial functions as models for AHCs to follow. To learn more regarding how AHCs and others
can address the cultural, financial, and governance issues that continue to limit the development of vertically integrated,
patient-centered care, we encourage you to read
"Developing Integrated Clinical Programs: It’s What Academic Health Centers Should Do Better Than Anyone. So Why Don’t They?"
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For academic medical centers, there is surprisingly little written on standardized methodologies to align financial support across
the academic and clinical missions. However, professional fee reimbursement has not kept pace with costs, and this, combined with
potential decreases in research funding associated with the reductions in National Institutes of Health funding, creates additional
financial challenges for academic clinical departments that do not share in technical fee reimbursement. As an integrated academic
health system, the University of Pennsylvania School of Medicine and Health System recently took the opportunity to broadly
restructure funds-flow opportunities, so as to help align the strategic goals across all of the clinical department activities.
To learn more about The Chartis Group’s partnership with Penn on this initiative, we invite you to read our article published in
Academic Medicine entitled,
"Aligning Academic and Clinical Missions Through an Integrated Funds-Flow Allocation Process."
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Most provider organizations face an increased need to manage capacity
and achieve enhanced Return on Assets performance; this need will only increase as operating costs
continue to grow in the face of constrained reimbursement. In addition, many institutions find their volume growth strategies
constrained by an inability to assure physicians that they can admit their patients in a timely fashion. This white paper
examines the pressures hospital executives face as they strive to meet the rapidly growing demand for inpatient beds. The
paper also describes how optimizing patient throughput—the cycling of patients through a hospital’s physical resource
base—can improve Return on Assets by increasing revenue per bed and reducing unit cost and the number of new beds
needed while improving patients’ access to the hospital. To learn more about our perspective on this essential
operations management strategy and the key drivers of success for achieving optimal inpatient throughput, we
invite you to read "Patient Throughput: A Critical Strategy for Success".
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The field of Radiology has rapidly transformed from a traditional, static diagnostic tool to a proactive,
interventional treatment and diagnosis discipline based on the field of imaging.
Growth in imaging services demand is staggering, particularly in the face of
countervailing capital and human resource scarcity. Additionally, advances in imaging are altering the way clinical medicine is practiced, changing the
traditional definitions of service lines and programs, and increasing the need
for organizational alignment across physician sub-specialties and between
physicians and hospitals. This paper examines these and other challenges
facing today’s healthcare leaders and discusses how leadership can strategically
take advantage in this evolving environment. To learn more about our perspective
on the strategic implications this transformation has for the nation’s hospitals
and health systems, we invite you to read
"The Imaging Revolution: Challenges and Opportunities."
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The Chartis Group was commissioned by the American Hospital Association
(AHA) to conduct a study examining the standby role of America’s full service hospitals.
The “standby role” refers to three unique services provided by full service hospitals today:
- 24/7 Access to Care: The provision of healthcare services 24-hours a day,
seven days a week (24/7), 365 days a year
- The Safety Net Role: Caring for all patients who seek emergency
care regardless of ability to pay
- Disaster Readiness and Response: Ensuring that staff and facilities are prepared to
care for victims of large-scale accidents, natural disasters, epidemics and terrorist actions

This report, entitled “PREPARED TO CARE: The 24/7 Role of America’s
Full-service Hospitals,” explores the standby role and its critical importance to the health, well being and safety of our communities; analyzes the nature of
demand and the basic and specialized resources required to meet it;
outlines the capacity and financing pressures hospitals face in maintaining the standby role;
and frames critical economic and policy questions that must be addressed to ensure
future hospital standby capacity can meet the growing health and public safety challenges.
These roles often are taken for granted, but represent an essential component of our nation’s
health and public safety infrastructure. Despite its importance, the standby role is not explicitly funded.
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Chartis Applied Research, in partnership with the Malaria Research
and Development Alliance and APCO Worldwide, completed a study entitled
Malaria Research & Development: An Assessment of Global Investment. This
study was publicly released by the Malaria R&D Alliance, an
international coalition of malaria research groups.
The study reveals that governments,
the private sector, foundations, and research institutes invested $323 million in malaria research and development in 2004.
This figure represents roughly 0.3 percent of total health-related R&D investments. Yet, according to the report, malaria’s impact
on humanity
is roughly 10 times that amount, accounting for 3 percent of global disease burden.
The 52-page landmark study analyzed funding in the following R&D categories: antimalarial drug discovery and development,
vaccine development and trials, basic research, implementation research, vector control research, and
development of malaria diagnostics.
Read the press release Malaria
Study Press Release
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As US Healthcare enters the second half of the decade, the landscape looks markedly
different than it did in the mid-1990's when concerns of over-supply and capitation loomed large.
Today, hospitals are adding beds at a rapid pace; capitation has ebbed as a market force; demand is increasing
as financial and human resources diminish;
physicians represent
an increasingly complex strategic challenge as their dual nature as hospital supplier and competitor becomes
increasingly pronounced; and many health systems are struggling to achieve the optimal balance between scale, consolidation
and local agility.
In this White Paper the questions we address are: 1) Why was it difficult to accurately
foresee and effectively plan for evolving US Healthcare delivery? 2) What lessons can be learned from the past, and applied
in the future to ensure incisive superior planning? To learn more, we invite you to read
"Applying Economics in an Uncertain World".
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We are pleased to release our first white paper entitled "The Art
and Science of Execution." The white paper is an outgrowth of an assessment of
management challenges that we conducted. Our
research indicates that over ninety
percent of senior healthcare executives believe that “Ideas or
strategies themselves are no longer the source of distinctive advantage
in the marketplace.” More and more, these executives argue that
the organization’s ability to execute consistently in a rapidly
changing environment represents the critical differentiating factor.
To learn more about our findings, we invite you to read
"The Art and Science of Execution".
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